What it returns
Automating routine notifications and first-line answers removes a large share of inbound call volume.
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Automate the conversations and the analysis
WhatsApp Business API, SMS and AI assistants wired into your fleet, ERP and call centre — so customers get answers and managers get anomalies flagged before they become invoices.
What you get
- WhatsApp Business API: alerts, confirmations, two-way chat
- SMS gateway integration
- AI chatbots for sales and support in Arabic and English
- AI anomaly detection on fuel and driver data
- Predictive analytics for maintenance and cost
- Automated report delivery to managers
Operational benefits
- Answers without waiting for an agent
- Problems surfaced, not discovered later
- Less manual reporting work
AI capability
The assistant answers in Arabic or English and hands over to a human with the full conversation attached.
Compare platforms
Traditional
Staff manually messaging customers about arrival times and invoices.
With Amancom
Automatic WhatsApp updates triggered by the actual event in the system.
In practice
A delivery operation sends ETA and completion messages automatically from the dispatch system.
Technical capabilities
- Official WhatsApp Business API via Meta partner
- Template message approval and management
- Arabic and English natural language handling
- Webhook events into Odoo and the fleet platform
- Human handover with full conversation context
Connects with
Odoo3CXFleet platformSMS gateway
Included in this solution
Ready to see it on your own operation?
Tell us your fleet size or your systems and we will put a proposal together.